Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"1b839ea5ff2afadc724cda472019a1fd24b818ee_lout","branding":{"id":"1","key":"sup","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ca926d33-258f-4016-beff-882238fc9153/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2M2NkYzQzZS0xNWM2LTQ1MTUtOWE3Ni01OGY5NWM5ZTg3YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNhOTI2ZDMzLTI1OGYtNDAxNi1iZWZmLTg4MjIzOGZjOTE1MyI6WyJyZWFkIl19LCJleHAiOjE3Njg4MTA5ODMsIm5iZiI6MTc2ODgxMDM4M30.H67onwjhvb74Qcg3W2_JTxxatyusF-ZXFqiCNztVK_w&client=63cdc43e-15c6-4515-9a76-58f95c9e87c9&mode=fit","logoId":"ca926d33-258f-4016-beff-882238fc9153","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#333232","helpCenterTitleColor":"#e7e7e7","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2M2NkYzQzZS0xNWM2LTQ1MTUtOWE3Ni01OGY5NWM5ZTg3YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3Njg4MTA5ODMsIm5iZiI6MTc2ODgxMDM4M30.-GGogJdM46zZtL6o396bx0A2Tzavbw-3onyQkqo5ac0&client=63cdc43e-15c6-4515-9a76-58f95c9e87c9&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#fefefe","topBarTextColor":"#050505","hasTopBarBeenSplit":true},"portal":{"id":"1","key":"sup","projectId":10033,"serviceDeskId":1,"name":"Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"2","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://dacha.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"1","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://dacha.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[1],"key":""},{"id":"3","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://dacha.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2M2NkYzQzZS0xNWM2LTQ1MTUtOWE3Ni01OGY5NWM5ZTg3YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njg4MTE1ODMsIm5iZiI6MTc2ODgxMDM4MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.DOemPUwPBtsd_YZ_uVVDfqkwN8OEIyetfkkaBeSGtOE","targetCollection":"upload-project-10033","endpointUrl":"https://api.media.atlassian.com","clientId":"63cdc43e-15c6-4515-9a76-58f95c9e87c9","tokenDurationInMins":20}},"reqCreate":{"id":1,"projectId":10033,"issueType":{"id":"10008","name":"Submit a request or incident"},"form":{"name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","intro":"<p>Submit a request or report a problem.</p>","instructions":"","icon":10540,"iconUrl":"https://dacha.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10050","fieldConfigId":"10152","label":"App","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10027","label":"Countdown Utilities: Gadgets and Fields","selected":false,"children":[]},{"value":"10028","label":"Currency Exchange Utilities for Jira","selected":false,"children":[]},{"value":"10029","label":"Dacha's Portal Utils: Screens and Fields","selected":false,"children":[]},{"value":"10030","label":"Quick Screen Recordings for Jira and Customer Portal","selected":false,"children":[]},{"value":"10031","label":"Reactions Macro for Confluence","selected":false,"children":[]},{"value":"10032","label":"Similar Issues for Jira Cloud","selected":false,"children":[]},{"value":"10033","label":"Summary Suggestions: Issues and Articles","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/1","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/1","calendarParams":{"firstDay":0,"date":"2026-01-19T10:13:03+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2M2NkYzQzZS0xNWM2LTQ1MTUtOWE3Ni01OGY5NWM5ZTg3YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njg4MTE1ODMsIm5iZiI6MTc2ODgxMDM4MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.DOemPUwPBtsd_YZ_uVVDfqkwN8OEIyetfkkaBeSGtOE","targetCollection":"upload-project-10033","endpointUrl":"https://api.media.atlassian.com","clientId":"63cdc43e-15c6-4515-9a76-58f95c9e87c9","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}